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Credit Manager, Patient Financial Services

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Job Opening:

posted Aug 31, 2015, 7:01 PM by Eva Chiu

Credit Services Manager Patient Financial Services

Our client, a Global Fortune 100 company located in Northridge is seeking a Dynamic Credit Services Manager (PFS) to join their growing team. 


POSITION DESCRIPTION

The Credit Services Manager in general, responsible for managing the day to day operations within a Patient Financial Services (PFS) department as related to Billing, Cash Posting, Cash Adjustments and Charge Correction units. Ensures billing system transaction and reporting is accurate, properly authorized, and in compliance with Corporate policies and procedures. Ensures compliance with governmental processing and reporting requirements and that external reporting is timely and accurate.


POSITION RESPONSIBILITIES


· Manages and oversees the Cash and Credit process within a PFS Department verifying the appropriate actions are taken to ensure cash received is posted accurately according to the pertinent time parameters to the correct account, and balanced appropriately. Ensures the application of appropriate internal controls (SOX), timeliness, accuracy and compliance with Corporate and governmental policy and other regulatory requirements.

· Sets and implements strategy for departmental success.

· Provides direction, guidance and support to the Cash Posting, Cash Adjustments, Billing and Charge Correction areas.

· Accesses and sets parameters for work flow items to completion daily

· Establishes daily work flow and priority for assigned work team – use SOPs, SRGs effectively

· Monitors the staff workload, establishing priorities and making adjustments to ensure the attainment of goals and objectives

· Implements corrective action and further development, as necessary

· Conducts weekly team meetings; participates in standing Revenue Cycle meetings

· Understands how system functionality affects daily workflow

· Oversees staff recruiting, training and performance appraisal processes

· Assists, supports, functions as back up for department Director, as needed

· May participate on cross-functional teams, including work with Front-end leaders, Managed Care

· Other departmental-related duties and project work as assigned by Vice President and Director



BASIC QUALIFICATIONS

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING

BASIC QUALIFICATIONS


MUST BE EVIDENT ON YOUR RESUME


· Bachelor’s Degree with 6+ years of revenue cycle (i.e. healthcare receivables or medical billing experience ) or Master’s degree with 4+ years of revenue cycle (i.e. healthcare receivables or medical billing experience )

· 2 years’ experience managing people (leadership role with direct reports)

· Experience with Healthcare Financial systems and/or software applications


DESIRED/PREFERRED QUALIFICATIONS

· Experience in a medical group, healthcare company or hospital setting

· Experience in management training and/or experience in healthcare financial accounting (medical insurance, healthcare collections, billing or claims processing)

· Experience with Medicaid, Medicare or other third party billing, Managed Care

· Knowledge of Healthcare Billing Software

· Familiarity with GE software or other Healthcare Billing software

· Significant healthcare systems implementation experience

· Proficiency with Microsoft Excel, Access

· Exceptional communication and problem solving abilities; ability to organize, prioritize work flow; team orientation; adaptable and willingness to respond to changes in processes, systems, people and priorities

· Excellent time management skills, research skills

· Excellent written and verbal communication skills

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