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AR Supervisor; San Gabriel Valley

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posted Jun 30, 2015, 3:03 PM by Unknown user

Accounts Receivable Supervisor


The Accounts Receivable (AR) Supervisor supervises activities in the accounts receivable function.  The AR Supervisor oversees the establishment, review and implementation of credit limits.  The AR Supervisor guides the AR Associates to ensure customer account balances are accurate and current.  The AR Supervisor is responsible for ensuring all appropriate collection activities take place. The AR Supervisor plays a critical role in the Company’s Quality System Requirements and must have an overall understanding of the Quality Policy Manual QS-001.

REPORTS TO:  Manager of Accounting and Financial Reporting

DIRECT REPORTS: 3 including AR, Credit and Collections


  • Leads the A/R month end close tasks and prepares related reports and analysis.

  • Works with Accounting to reconcile A/R subledger and cash accounts to general ledger.  

  • Monitors overall collectability of the AR subledger by ensuring that aged items are reviewed and resolved on a timely basis.

  • Ensures timely resolution of A/R issues, with root cause analysis and addressing it with appropriate corrective and preventive action.

  • Develops and maintains AR Department performance metrics.

  • Monitors the performance of the A/R staff and provides regular coaching, feedback and required training.

  • Ensures that the customer master is secure and properly maintained.

  • Oversees the rebate reconciliation process ensuring that all discrepancies are resolved with the customer in a timely manner.

  • Trains A/R staff on all work procedures and system applications.

  • Works to continually harmonize A/R work processes amongst AR associates.  

  • Assists external auditors with audit fieldwork.  

  • Provides routine periodic and ad hoc reports to management as required.

  • Develops implements and maintains AR Department policies and procedures.

  • Identifies process improvements and designs and implements solutions to assure maximum department performance and efficiencies.

  • Principal D&B liaison for AR Department, maintaining relationship to assure proper level of service and negotiating contract renewals.

  • Maintain relationships with third party collection vendors to assure best efforts and rates obtained.

  • Control credit related revenue losses and monitor bad debt write-offs and recovery


  • Bachelor's degree in Accounting, or related field; or the equivalent in commensurate experience.

  • Minimum of 5 years Accounts Receivable, Credit and Collections experience in a supervisory role.

  • Experience managing, setting and reviewing customer credit lines.

  • Experience managing and collecting receivables a must.

  • Experience resolving disputes related to accounting issues associated with the collection of receivables, credit memos and various types of allowances.

  • Excellent administrative skills.

  • Ability to manage multiple projects to completion with sound business judgment.

  • Effective research and problem solving skills. Ability to recognize issues, analyze root causes and develop viable solutions.

  • Ability to plan, coordinate, prioritize and assign work to staff.

  • Familiarity with basic accounting principles and current “best practices” related to Accounts Receivable management.

  • Ability to establish effective working relationships with internal and external customers.

  • General understanding of manufacturing processes as it relates to the accounts receivable function is highly desirable.

  • Strong financial and metric reporting skills.

  • Policy and procedure development experience a plus.

  • Ability to coach performance of and train staff.

  • Strong written and oral communication skills.

  • Microsoft Excel, Word and Outlook intermediate proficiency required.

  • Bilingual Spanish is a plus

Qualified applicants, please send resume in Word along with Salary History and Reason for Looking/Leaving each job on resume to


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